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珠海「阿珍」辱罵港澳遊團友 逼買香煙不遂 斥「窮光蛋、騙子」

【明報專訊】香港女導遊「阿珍」罵內地遊客事件餘波未了，有內地港澳團轉而被帶回內地購物，日前更引發珠海翻版「阿珍」大罵遊客事件。一個參加平價「港澳五日遊」的南京旅行團，結束港澳遊後，在珠海遭遇女導遊強行推銷聲稱含有冬蟲夏草的保健香煙，雙方發生糾紛。女導遊威脅遊客，要把他們丟在偏僻地點，還大罵遊客是「窮光蛋、騙子」。女導遊罵人短片被放上網後，引起內地網民熱烈討論，珠海市旅遊局稱會調查事件。

據化名陳光的團友表示，他獲朋友贈送一張旅遊俱樂部優惠卡，報名參加南京一旅行社的港澳五日遊可當500元團費，在補繳1480元費用後，陳光於7月18日跟團出發。在港澳的4天玩得都很開心，一行12名遊客在港澳的購物店也都有消費。

按照行程安排，該團上周四（22日）從珠海拱北返回內地，一名吳姓珠海女導遊在前往當地珠寶店途中，向遊客推銷「冬蟲夏草香煙」，稱能提神醒腦，「一人可以買一條，才300塊，還送一包」。見無人買，原本還和藹溫柔的女導遊突然「變臉」，生氣地說：「今天這個煙我是一定要賣出去的。」

享受港澳4天 回程遭趕落車

到了珠寶店，陳光表示，大家都沒買就上車了。吳導遊見沒有消費，板起臉稱不買珠寶無所謂，香煙必須要買，那是旅行社給她的「任務」。她並且威脅說，如果不買，就在一個荒無人煙的地方把他們丟下，讓他們自己去找地方吃飯、自己找車去機場。

見威嚇未起作用，吳女讓司機在郊區一個農莊門口停車，將所有的遊客趕下車，並破口大罵，「她說我們都是窮光蛋，是去騙吃騙喝的……」陳光說，「對峙」約個多小時後，司機同意把他們送往廣州白雲機場。

投訴率100% 珠海旅遊局調查

有旅遊界人士稱，專做港澳回程團的多是零團費，甚至負團費，只能從遊客購物營利，投訴率是百分之百。吳姓導遊所屬旅行社劉姓負責人表示，已看到網上的短片，旅行社一定會「認真處理」。不過，遊客和女導遊是言語衝突，女導遊表示是遊客先質疑香煙的真假才會有衝突。而珠海市旅遊局則稱會介入調查。

南京旅遊部門提醒市民，暑期機票、住宿價格都漲，國內遊和出境遊都漲價了，「港澳遊低於2000元就要注意了。」



Even as the case of Hong Kong female tourist guide "A Zhen" has barely settled, there is now a case of a mainland female tourist guide scolding a tourist group in Zhuhai.

According to a member of the tourist group, he got a special travel club card as a gift and he signed up with a 5-day Hong Kong-Macau trip organized by a Nanjing travel agency. The card gave him a discount of 500 yuan so that he only had to pay 1,480 yuan. On July 18, he set off with his group. They spent four happy days in Hong Kong and Macau. This group of 12 persons made purchases in Hong Kong and Macau.

Following the itinerary, the group entered Zhuhai from Macau on the fifth day. A Zhuhai female tourist guide named Wu led the group to a jewelry store. On the way, she tried to get the tourists to buy cigarettes which contain caterpillar fungus, which were said to be refreshing. "You can buy one carton per person. Only 300 yuan. You will get an additional pack for free." When nobody bought any, this genteel female tourist guide said angrily: "I have to sell these cigarettes today."

When they got to the jewelry store, nobody made any purchase. Wu said grimly that it was alright not to buy any jewelry, but they have to buy the cigarettes because that was the "mission" that the travel agency gave her. She threatened to dump the group in a desolate area somewhere, so that they have to find their own way to the airport to go home.

When threats didn't work, Wu told the driver to stop in front of a farm in the rural area. She chased all the tourists off the bus and cursed them. "She said that we are all poor bastards. We are getting food and beverage through deception. The confrontation lasted more than one hour until the driver agreed to take us to Baiyun Airport in Guangzhou."

According to tourism industry insiders, these Hong Kong-Macau tour groups are usually zero-fee, even negative-fee. The only profit comes from the tourist making purchases. Therefore it is guaranteed 100% that the tourists will complain. According to a senior manager named Liu from the relevant travel agency, he has seen the video on the Internet and their agency will deal with this matter in a serious manner. But he said that the conflict between the tourists and the female tourist guide was only a verbal argument which resulted when the tourists questioned the authenticity of the cigarettes.

The Nanjing Tourism Bureau reminds citizens that prices for plane tickets and hotels usually rise during the summer. Therefore a Hong Kong-Macau trip costing less than 2,000 yuan should be a signal to be wary.